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How Do I Return Something to Spanx?

How Do I Return Something to Spanx?


As a trusted brand in shapewear and apparel, Spanx offers high-quality products designed to make you look and feel your best. However, there may be instances where you wish to return an item due to sizing issues or other reasons. If you find yourself wondering, “How do I return something to Spanx?” don’t worry. In this article, we will guide you through the return process, provide valuable tips, and answer common questions to make your return experience seamless and stress-free. Let’s get started and make sure you’re well-informed about the return process with Spanx.

How Do I Return Something to Spanx?

Spanx understands that sometimes a product may not meet your expectations, and they offer a straightforward return process to ensure customer satisfaction. Here’s a step-by-step guide on how to return something to Spanx:

  1. Check the Return Policy: Before initiating a return, familiarize yourself with Spanx’s return policy. The policy outlines the timeframe for returns, condition requirements, and eligible items.
  2. Prepare the Item: Ensure that the product you wish to return is in its original condition, unworn, unwashed, and with all tags attached.
  3. Complete the Return Form: Access the return form on the Spanx website or contact their customer service to obtain the form. Fill in the required details, including your order number and reason for the return.
  4. Pack the Item Securely: Place the item in a secure package to prevent damage during transit. You can use the original packaging if available.
  5. Include the Return Form: Place the completed return form inside the package along with the item.
  6. Affix the Label: If Spanx provides a prepaid return label, affix it to the package. If not, arrange for shipping using a reliable carrier of your choice.
  7. Ship the Package: Drop off the package at the designated shipping location or schedule a pickup with the carrier.
  8. Track the Return: If applicable, keep track of the return shipment to ensure it reaches Spanx.
  9. Receive Refund or Exchange: Once Spanx receives and processes your return, they will issue a refund or exchange, depending on your preference.

Spanx Return Policy and Eligibility

Spanx’s return policy is designed to accommodate customers’ needs while maintaining the quality of their products. Here are key points from the return policy:

  • Returns are accepted within 30 days from the date of purchase.
  • Items must be in their original condition with tags attached.
  • Shapewear bottoms, bodysuits, and hosiery must have the original hygiene liner intact for a return to be accepted.
  • Clearance items are final sale and not eligible for returns.

Tips for a Smooth Return Experience

  1. Check Sizing Charts: To reduce the likelihood of returns due to sizing issues, refer to Spanx’s sizing charts before making a purchase.
  2. Read Customer Reviews: Learn from others’ experiences by reading customer reviews and feedback about specific products.
  3. Reach Out to Customer Support: If you have any questions or concerns about the return process, don’t hesitate to contact Spanx’s customer support for assistance.
  4. Keep Original Packaging: Save the original packaging until you’re sure you want to keep the item. It makes the return process easier if needed.
  5. Follow Care Instructions: To maintain the quality of your Spanx products, follow the care instructions provided on the garment’s tag.

Common FAQs about Returning to Spanx

  1. Can I return a Spanx product purchased from a retailer? If you purchased a Spanx product from an authorized retailer, you must follow their return policy. Spanx can only process returns for items bought directly from their website.
  2. Can I exchange my product for a different size or color? Yes, Spanx allows exchanges for different sizes or colors of the same item, subject to availability.
  3. How long does it take to process a return and receive a refund? Once Spanx receives and processes your return, it may take 5-10 business days for the refund to be credited to your original payment method.
  4. Can I return Spanx items without the original packaging? While it’s preferable to return items in their original packaging, Spanx may still accept returns if the product is in its original condition.
  5. Is return shipping free? If your purchase is eligible for a prepaid return label, return shipping will be free. Otherwise, you’ll need to cover the shipping costs.
  6. Can I return Spanx products purchased from third-party websites? Returns for items purchased from third-party websites are subject to the specific return policy of the respective seller.


Returning something to Spanx is a straightforward process designed to ensure customer satisfaction. By following the step-by-step guide and tips provided in this article, you can easily navigate the return process and have a smooth experience. Always remember to check the return policy and eligibility criteria before initiating a return. Spanx values its customers and aims to provide the best possible service, including easy returns to ensure you have a delightful shopping experience. Should you have any queries or concerns, don’t hesitate to reach out to their dedicated customer support. Happy shopping and returning with Spanx!

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